DSI Logistics offers a broad array of delivery service levels depending on the needs of your business. We can handle everything from front-porch drop off, threshold, room of choice or full white-glove delivery service that includes a world-class experience with each and every delivery. Our delivery teams will:
- Greet your customer professionally
- Confirm the product to be delivered
- Use shoe covers to prevent damage or soiling of customer flooring
- Inspect the delivery path to ensure that no unreasonable risk of damage is present
- Obtain signature verification of the completed delivery from your customer
- Photograph the final installation of any product that is setup or installed
- Thank the customer and close the loop on a positive customer experience.
Our true white-glove service can also include:
- Deluxing
- Explanation of the setup or installation process to your customer
- Demonstration and testing of the functionality of your product
- Removal and disposal of all packaging
- Removal of used bedding or appliances