The DSI Logistics Operations Center services a wide array of clients from major national retailers to small regional and local companies. We have full call center capabilities, including high-volume inbound call management, customer support via phone and online chat and low customer hold times thanks to our phone system callback functionality.
Our operations center provides full-spectrum logistical support designed to facilitate problem resolution to both our internal and external customers. Our Operations Center is responsible for numerous essential functions that include customer service, delivery routing, driver support and claims management.
Our Operations center is a true example of how we leverage technology and expertise to deliver on our “Whatever It Takes” approach to home delivery. Let DSI Logistics show you how we can use existing infrastructure to support your business or create a solution specific to your business needs.